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Transportation Operations and Dispatching

We have restructured how we provide our Dispatcher Training. We have converted our 7-day in-person course into a 2-week instructor-led Virtual Course. 


The Virtual Course Format:


1) The course will have a defined start and completion date.

2) Class times will start at 9 AM MST each day. They will run for approximately 3 1/2 hours each day, with a 10-minute break each hour. Afternoons will have online seminars and assignments to be completed and will be discussed the next morning. 


3) In class, we will discuss specific industry topics and regulations and assist clients in learning the skills they will need to enter the transportation industry as a Dispatcher.


4) We will be facilitating both group and one-on-one sessions to assist the clients in working through the Virtual and Online content required to complete this course successfully. 


5) There will be ample in-class time dedicated to instruction in the Dispatch and Border Crossing Documentation softwares. We have also designed worksheets so that the clients have enough practice to become proficient in their skills. 

The virtual course will be $2500.00 plus GST

The Self-Paced Online Course Format: 

(Designed for those who are currently working and can't attend Scheduled classes.)


1) The online course will be a work at your own pace with a flexible completion date. Questions will be submitted through email and answered in the same fashion. The content will be the same, but it will be done independently. 


2) The online course will be $2000.00 plus GST

Both formats will provide clients with 6 certificates in total;

·        Hours of Service

·        Fatigue Management

·        Customer Service

·        Conflict Resolution

·        Workplace Harassment

·        Transportation Operations: Dispatcher

As well as training and ample exercises in Dispatch Software and Border Crossing documentation. ​

We will be providing clients with the best possible experience in the current situation, and we look forward to discovering what the new normal will be.

Archer’s Transportation Operations: Dispatcher program prepares clients to break into one of the fastest growing industries in Canada; the transportation industry. Through top-quality hands-on instruction including the use of multiple platforms of industry software, clients will develop the knowledge, skills and confidence needed to excel in demanding, high-level positions.

Transportation Operations & Dispatching program trains clients for careers as:

  • Operations Managers

  • Logistics & Brokerage Agents

  • Local / Taxi / Courier / Hot Shot / City P-D "Pickup and Delivery" Dispatching

  • Short Haul / Regional / Long Haul / Over the Road Dispatching

  • Freight Forwarders

  • Load Board Operations

  • Fleet Maintenance Officers

  • Driver Managers / Trainers / Recruiters

  • Load / Route Planners

  • Safety & Compliance Officers

  • Log Book Auditors

  • Loss Prevention Administrators

  • Company Start-ups

General Topics:

  • Basic Paper Work

  • Customer Service

  • Office Etiquette

  • Professionalism

  • Appearance and Personal Care

  • Work Place and Sexual Harassment

  • Telephone Etiquette

  • Netiquette

  • Social Media Safety

  • Policies and Procedures 

  • General Transportation Paperwork

Industry Topics:

  • Short Haul Dispatching: City P&D, and Regional Routes

  • Long Haul Dispatch: Western Canada, Cross Canada and International

  • Transportation Rules and Regulations

  • National Safety Code

  • Transportation of Dangerous Goods

  • Border Crossing Paperwork

  • North American Cargo Securement

  • Safety and Compliance

A dispaching office
Interactive Software:

We offer hands on training, with web based software that is in use by trucking companies, brokerage firms and transportation companies in Canada and across the United States. 

  • ITS Dispatch

  • Border Connect

Logistics and Supply Chains

Logistics and Supply Chain Management

In the United States, supply chain and logistic activities account for 8.5% of the country’s GDP. That translates to $1.33 trillion – a huge expense for businesses and a huge market for companies that service the supply chain sector. Give your training audience the edge in supply chain management with this two-day Logistics and Supply Chain Management course.

We’ve designed an interactive, engaging program that covers everything from supply chain basics to cutting-edge trends. Participants will walk away from the course ready to optimize their organization’s supply chain and give them a competitive advantage in today’s fast-moving marketplace.


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