New Online Courses
The first part of this course will teach you about Peter Senge’s five learning disciplines: personal mastery, mental models, shared vision, team learning, and systems thinking. You will also learn about Paul Hersey and Ken Blanchard’s Situational Leadership II® model, servant leadership, and the five practices in James Kouzes and Barry Posner's “The Leadership Challenge.” In addition to these leadership models, basic skills (such as building trust, managing change, personal productivity, resolving conflict, solving problems, and leading meetings) will also be covered.
Becoming Management Material
Performance reviews are an essential component of employee development. After all, how will employees be able to meet their goals if they don’t know what those goals are? This course will help you set up and execute a performance management process.
This in-depth course will cover the entire performance management process, various types of performance reviews, goal setting, feedback strategies, coaching tips, techniques for handling performance problems, and ways to maintain performance.
Conducting Effective Performance Reviews
How do you make sure you are not a bad boss? How do you develop into a good leader who provides guidance and motivation while showing integrity and modelling the behaviors you want to see in your team? This one-day course will arm participants with what they need to know to transform from a boss to a great leader.
After completing this course, participants will know the characteristics of bad bosses and good leaders, understand how those who hold management positions can develop into good leaders, know the elements of leading by example, understand the importance of good communication and effective feedback, and know how to use emotional intelligence.
In today’s fast-moving world, many managers and supervisors are expected to deal with human resource issues. They may be asked to take part in developing job descriptions, take part in interviews, or take responsibility for discipline. This course will introduce those managers to human resource concepts.
This course will introduce you to basic human resource functions, including hiring, orientation, training, performance management, diversity, privacy, and disciplinary issues.
Human Resource Skills for the Non-HR Manager
More and more women are gradually making their way into positions of power in the workplace. Taking this course will empower you to more fully explore your virtues as a potential leader while looking at various examples of powerful women, and conducting exercises to enhance your skills.
At the end of this course you will understand a brief history and evolution of women and leadership. You will recognize leadership barriers, how to handle them, and use them to create benefits. You will know about social and emotional intelligence, and self-awareness. You will be able to develop a basic vision and brand for your leadership and understand essential leadership skills. You will also examine decision making and create a workplace philosophy statement and action plan.
Women and Leadership: Owning Your Strengths and Skills
Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching. It’s about being a guide, offering wisdom and advice when it is needed. This course will cover both of these essential skills.
In this course, you will learn how coaching and mentoring differ from each other. You will also learn the key aspects of each skill as well as supporting skills (such as goal setting, communication, feedback techniques, and adult learning principles).
Coaching and Mentoring
Diversity is recognizing our individual differences. Differences can be age, gender, race, place of origin, color, disability, sexual orientation, gender identity, socioeconomic status, religious beliefs, marital status, family status and culture. This course aims to help participants better understand and address issues of diversity, equity and inclusion, while giving participants the opportunity to challenge their views and opinions. Through this engaging, interactive training, we hope to help open dialogue with real world examples of behaviors and beliefs.
Diversity, Equity and Inclusion
The interviewing process sounds easy enough: you arrange for a conversation with potential candidates and then select the best person for a particular position. However, we all know that it isn’t really that simple. This course will give you the skills and tools to hire successful candidates.
This course will take you through the hiring process from start to finish, including cost analysis, position profiles, finding candidates, screening resumes, testing candidates, interviewing (including different types of questions), evaluating responses, and reference checks. You will also learn about some of the problems commonly encountered in the hiring process and how to overcome them.
Hiring for Success: Behavioral Hiring Techniques
It’s no secret that employees who feel valued and recognized are more motivated, responsible, and productive. This course will help you create a more dynamic, loyal, and energized workplace.
To start this course, you will learn about some basic motivation theories. You will also learn about setting goals, identifying values, and ways to create a motivational climate.
Motivational Training: Motivating your Workforce
Anger is a universal experience. Managing anger productively is something that few individuals, organizations, and societies do well, even though it’s an important component of being successful. This course will give you some ways to manage your anger as well as angry people.
This course will help you identify how anger is affecting you. You will also learn about the anger process, trigger thoughts, behavior types, and coping strategies.